SmartMembers

    Modules

    One core, optional modules

    A program only pays for and only sees what it needs. Nothing in the core assumes a venue, a merchant network or a compliance obligation.

    SmartMembers core

    Included

    Join and identity, Apple and Google Wallet credentials, live member data, offers, the operator console and the identity API.

    Sponsor Perks

    Optional module

    Sponsor offers on the pass, dedicated sponsor offer passes with codes and expiry, and activation reporting for commercial partners. No till integration required.

    Interactive Tournaments (Tournament Forge)

    Optional partner module

    Skills-based match-day and monthly tournaments with sponsor prizes, including Supporters vs Members contests. Delivered by Tournament Forge and switched on per club.

    SmartTap

    Optional integration

    Merchant and transaction features delivered by a separate product. Connect it when a program needs merchant-side offers and transaction tracking; leave it off when it doesn't.

    CrowdLog

    Optional add-on product

    Incident logging and compliance recording for licensed venues. A separate product in its own right (crowdlog.com.au) — bought alone, or connected alongside SmartMembers through shared venue identity.

    Payments and identity checks

    Partner-led

    Where a program needs stored value, payments or identity verification, we integrate a specialist provider rather than rebuilding a regulated product.

    How the modules fit together

    The core owns the member relationship. Everything else plugs in around it.

                         your existing membership / CRM system
                                    |  (points, tiers, membership truth)
                                    v
   member  --->  SmartMembers core  --->  Apple Wallet / Google Wallet
                    |          |
                    |          +-->  offers, member portal, analytics
                    |
     optional  <----+----> SmartTap (merchants, transactions)
     modules        +----> CrowdLog (incidents, compliance)
                    +----> partner payments / identity checks
    Discuss your module mix