Member verification
We call your system to confirm an existing member before issuing a credential, using the identifiers and matching rules you specify.
Integrations
Your system stays the system of record
Integration is adapter-led: each connection is configuration — endpoints, authentication and field mapping — not a bespoke build per customer.
Member registration
New joins can be created in your system first, so your platform keeps issuing the membership number.
Profile and points reads
We read points, tier and status on a schedule or on demand, cache the last known value, and never block a member if your system is briefly unavailable.
Change webhooks
Your system can push member, points and tier changes to a signed endpoint, and the wallet pass updates from that event.
Identity API
Downstream products — kiosks, POS, apps — resolve a scanned or tapped credential to a member through an authenticated API.
Local membership
Where a program has no existing system, SmartMembers can hold the member list itself, with the same join flow and credentials.
No migration required
You do not need to import historical membership data to start. We connect to what you have, and members keep the numbers, points and tiers they already hold.